Contact Us
Contact Options
Have a question or just want to say hello? We'd love to hear from you.
General Enquiries
Email us at hello@nexusai.app for general questions, partnership inquiries, or anything else.
Support Center
For technical help, billing questions, or account issues, visit our Support Center or email hello@nexusai.app.
Frequently Asked Questions
Before reaching out, check our FAQs — most common questions are answered there.
Billing & Refunds
For payment or refund-related questions, email billing@nexusai.app. See our Refund Policy for details.
Response Time
We aim to respond within 24 hours on business days (Monday–Friday). For urgent technical issues, include "URGENT" in your subject line.